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Homeowner enquiries for builders, trades and home services

Homeowners who want the work done.Rung first.Sent to you and nobody else.

We run the ads, ring every homeowner who enquires and send each one to a single business: yours. Then we help you answer fast and follow up every quote, so fewer of them go missing.

Book a quick call See a sample for your trade

Australia and New Zealand, and opening in the United States. Part of CentriWeb. No lock-in contracts.

Sample One enquiry, start to finish

  1. FindTue 7:12 pmSarah T., Carindale: 38 m Colorbond fence, side and rear.
  2. Answer7:12 pmReply sent in your name within a minute. Three questions asked.
  3. Answer7:31 pmAnswers back. Measure-up booked for Thursday morning.
  4. WinFriQuote sent the next day.
  5. WinDay 3 to 10Quote followed up on day 3 and day 10. The homeowner asks for a call.
  6. WinDay 12Quote signed.
Fig. 01One enquiry, start to finishChanges with your trade

01Homeowners, checked first

Pick your trade. See what lands on your phone.

Every homeowner is rung by us before they reach you, and goes to one business only. The sample changes with your trade, because a deck builder and an air-con installer need different answers.

How homeowners, checked first works

Show me a sample for

The kind of job

The ad they saw
Fencing and decking quotesSponsored
Sample

Fence leaning or falling over?

Tell us the length and what you want. Get a ballpark, then a local fencer quotes it properly.

Get a ballpark
The docket we send you

Job docket · Fencing and decking

No. S-0417

Sample

Sarah T.

Carindale QLD 415204•• ••• 318

Wants done
38 m Colorbond fence, side and rear boundary, 1.8 m high
When
Before the end of January
Budget they said
About $7,000
Ballpark we gave
$6,000 to $9,500

Trade questions

Length
About 38 m
Material
Colorbond, Monument
Neighbour
Agreed, splitting the cost
Access
Side gate, gentle slope at the rear

Caller's note

Old paling fence is leaning. Wants it gone before the kids are home for the holidays.

  • Real number
  • Asked for a quote
  • Wants it done
  • In your area
  • Job can be done
  • Decision maker

Rung by PreBuild before it reached you. Sent to one business only.

The text on your phone
PreBuildText message

Today 9:14 am

New homeowner from PreBuild Sarah T. · Carindale QLD 4152 38 m Colorbond fence, side and rear When: Before the end of January Budget: About $7,000 We gave: $6,000 to $9,500 Ring within the hour: 04•• ••• 318 Full notes are in your email.

Email: Sarah T.The full docket, the caller's note and the six checks.
Sample
Fig. 02One homeowner, rung first, sent to one businessMade-up homeowner. Changes with your trade.

02How they get to you

From their first click to your phone.

We run the ads and make the calls. You get one homeowner at a time, already checked, and nobody else gets them.

SampleShown for Fencing and decking, with a made-up homeowner to show the steps.

  1. Fencing and decking quotesSponsored

    Fence leaning or falling over?

    Tell us the length and what you want. Get a ballpark, then a local fencer quotes it properly.

    Get a ballpark

    01

    We run ads in your area.

    For the work you want more of, in the suburbs you cover.

  2. PreBuild calling

    S

    Sarah T.

    Carindale QLD 4152

    03:42

    02

    A homeowner fills in a form. We ring them.

    Every enquiry gets a phone call from us before it goes anywhere near you.

  3. On the call

    • Real number
    • Asked for a quote
    • Wants it done
    • In your area
    • Job can be done
    • Decision maker

    Plus the questions for Fencing and decking.

    03

    We check six things.

    A real number. Asked for a quote. Wants the job done. In your area. The job can be done at their place. They make the call.

  4. Job docket6/6

    Sarah T.

    38 m Colorbond fence, side and rear

    WhenBefore the end of January

    We gave$6,000 to $9,500

    Sent to one business

    04

    They go to you and nobody else.

    You get their details by text and email. You ring them within the hour and quote the job.

Fig. 03Ad, check call, six checks, docketMade-up homeowner. Changes with your trade.

How homeowners, checked first works

03Then make them count

Getting the homeowner is half of it. The rest happens after they enquire.

Most businesses come to us for homeowners. Then the same thing happens to those homeowners as to everyone else's: the enquiry sits for two days, or the quote goes out and nobody follows it up. So we look after that stretch too. Start with one part, or have us run all three.

Work goes missing here

Nobody saw the ad.

01 · The fix

Find

the right homeowners

Homeowners who want the work done, in the suburbs you cover. We either bring them to you already checked, or run your ads for you.

Work goes missing here

The enquiry sat for two days.

02 · The fix

Answer

in minutes, not days

Every enquiry gets a reply in minutes, not days. Missed calls get a text back. The right questions get asked before you drive out.

Work goes missing here

The quote went out and nobody followed it up.

03 · The fix

Win

a clear yes or no

Every quote gets followed up until there's a yes or a no. Old quotes get a second look. Happy customers get asked for a review.

Behind all threeWebsites and systems: the site homeowners find you on, and the tools that keep every customer in one place.

Fig. 04The front end, first search to signed quoteThree places work goes missing. Three fixes.

04A working day

While you're on the tools, the front end is looked after.

One made-up day. At each time: where you are, and what we do in the background at that moment. Everything goes out under your name.

SampleOne working day, shown for Fencing and decking

  1. You

    On site early

    Gates open, tools out. The phone stays in the ute.

    6:40 am

    PreBuildEnquiry answered within a minute

    New enquiry Sarah T., Carindale: 38 m Colorbond fence, side and rear.
    Replied in your name Three questions asked, so you know the job before you drive out.

  2. You

    Hands full

    Posts going in. The concrete will not wait.Up in the roof space, running duct.On the roof. Panels going on.Slab pour for the extension.Waterproofing a bathroom floor.Slab pour. The pump is running.Pour for the pool surround.Walking a buyer through a display home.

    10:15 am

    PreBuildMissed call texted back

    Missed call Rang out. No message left.
    Sent from your number Sorry we missed your call. We're on a job right now. What can we help with? Reply here and we'll get straight back to you.

  3. You

    Lunch in the ute

    First look at the phone since breakfast.

    12:30 pm

    PreBuildVisit booked

    Booked Sarah answered the three questions. Measure-up booked: Thursday 8:00 am. Added to your calendar.

  4. You

    School pick-up

    Driving. Not answering anything.

    3:10 pm

    PreBuildQuote followed up

    Quote, no answer yet Sent on Saturday. Nothing back so far.
    Follow-up, in your name Did our quote come through all right? Happy to go through any of it.

  5. You

    Quoting after dinner

    Kitchen table, laptop open.

    7:45 pm

    PreBuildReview asked for

    Sent in your name Thanks for having us on the job. If you were happy with it, a short Google review would mean a lot.
Fig. 05While you're on the toolsA made-up day. It shows what happens, not how often.

05What changes

What you stop doing. And what happens instead.

Four chores from the front end of the business, and what happens to each one.

Every quote for a tyre-kicker is a night you didn't get paid for.

You stopRinging back missed calls at night
Instead

Miss a call and the caller gets a text from your number, so they do not ring the next business on the list.

Answer every enquiry
You stopChasing quotes that went quiet
Instead

Every quote gets followed up until there's a yes or a no. Old quotes get a second look.

Win the quote
You stopQuoting people who only wanted a price to compare
Instead

The right questions get asked before you drive out. Homeowners we send you have been rung and checked first.

Homeowners, checked first
You stopGuessing which ad worked
Instead

Your own ad account, with the tracking fixed first and a report in plain numbers.

Ads, run for you

06What we do

Five things we do for builders, trades and home services

Most businesses start with the first one. Use one, or have us look after the whole front end. Every one runs under your name.
  1. 01

    Find

    Homeowners, checked first

    We run ads in your area, ring every homeowner who enquires, check they're real and send them to you and nobody else. You pay per homeowner. No retainer.

  2. 02

    Find

    Ads, run for you

    Your brand, your ad account, your enquiries. We write the ads, make the creative, set up the tracking and run it week to week.

  3. 03

    Answer

    Answer every enquiry

    Replies within minutes, a text back for every missed call, the right questions asked up front, and bookings straight into your calendar.

  4. 04

    Win

    Win the quote

    Follow-up on every quote you send, a second look at the ones that went quiet, reviews from happy customers, and paid preliminaries for builders who want them.

  5. 05

    Behind it

    Websites and systems

    Websites that bring in enquiries, and the tools behind them: one place for every customer, payments and progress claims, calculators and maps.

    WebsitesSystems

07Not sure where to start?

Where is your work going missing?

Three questions. No form, no email, no score.

1Do you get enough enquiries?

2Do you reply to every one within the hour?

3Do most of your quotes get a clear yes or no?

Answer the three questions and we'll point you at the part of the front end to fix first.

08Who we work with

Built for businesses that quote homeowners

Residential builders, trades and home services, on jobs worth $5,000 or more.

Fencing and decking

Coming through nowBrisbane

Ducted air and HVAC

Taking on businesses

Solar and batteries

Taking on businesses

Renovations and extensions

Taking on businesses

Kitchens and bathrooms

Taking on businesses

Custom and new homes

Taking on businesses

Landscaping and pools

Taking on businessesConfirm (D4)

Property and development

Taking on businessesConfirm (D4)

Don't see your trade? If you quote homeowners directly and the jobs are worth $5,000 or more, ask us.

09How we work

Boring is a feature.

Fast replies, follow-up and honest numbers win more work than clever ads.

  • We'd rather tell you no.If the maths doesn't work for your trade or your area, we'll tell you on the first call.
  • Your business, your brand.Anything we build for you runs under your name. Your customers deal with you.
  • No lock-in.No long contracts. We keep your business by doing the work.

10Work

Some of the work behind the name

See the work

Job 01

A Perth new-home advisory

Estate maps for every estate they sell into, replacing about 100 static pages. Enquiry intake and booking. Search work so buyers find them on Google and in AI answers.

  • Systems
  • Websites
  • Answer every enquiry

Job 02

A Brisbane estimating firm

A referral system that passes their builders to us automatically, with every hand-off tracked.

  • Systems
  • Win the quote

Job 03

A Melbourne renovation builder

A front end that replies to every enquiry within a minute, asks the qualifying questions, books the site visit and follows up every quote.

  • Answer every enquiry
  • Win the quote

Job 04

A West Melbourne home builder

Ads rebuilt from scratch in their own account, with tracking that works.

MARUTI RESULT, ONLY WITH WRITTEN PERMISSION

  • Ads, run for you

Client names go up only with their written permission. PERMISSIONS: SEE COPY DECK

11How it starts

How it starts

  1. 01

    A quick call.

    We ask what work you want more of, where you work, and where jobs are going missing. If we're not the right fit, we'll say so on the call.

  2. 02

    We show you what we would do.

    In writing, with the price, before you pay anything.

  3. 03

    We build it and run it.

    You get a clear first month, a weekly update and a monthly numbers call.

Book a quick call What happens after you book

12Part of CentriWeb

A real team, a real company.

PreBuild Systems is the construction and trades arm of CentriWeb. We build the websites, systems and ads that bring work in for builders, trades and property businesses in Australia and New Zealand.

CentriWeb builds websites, software and systems for businesses in Australia, New Zealand and North America.

LEGAL ENTITY LINE: E.G. A TRADING NAME OF CENTRIWEB LIMITED, NZBN (D5)

Who we arecentriweb.com

The company

CentriWeb

Builds for businesses in Australia, New Zealand and North America.

  • Websites
  • Software
  • Systems

Construction and trades arm

PreBuild

You deal with

PreBuild Systems

For builders, trades and home services who quote homeowners directly.

  • Findthe homeowners
  • Answerevery enquiry
  • Winthe quote
PreBuildTEAM PHOTO: REAL, NOT STOCK (D7)
Name
PreBuild Systems
Part of
CentriWeb
Works across
Australia and New Zealand. United States next.
Web
centriweb.com
Fig. 06Who sits whereStructure only. Not to scale.

13Questions

Questions we get asked

What is PreBuild Systems?

We find homeowners for builders, trades and home services. We run the ads, ring every homeowner who enquires and send each one to a single business. We also answer enquiries and follow up quotes for businesses that want it. PreBuild Systems is the construction and trades arm of CentriWeb.

Are you a marketing agency?

Yes, in the way that matters to you: we get homeowners in front of you. Two things are different. We ring every homeowner before you do, and each one goes to one business only. And because most work goes missing after the enquiry arrives, we can also do the reply, the questions and the quote follow-up for you.

Is PreBuild the same company as CentriWeb?

PreBuild Systems is part of CentriWeb. Same team, focused on builders, trades and home services.

Do I have to sign a long contract?

No. There's no lock-in on anything we do.

Do you work with my trade?

If you quote homeowners directly and the jobs are worth $5,000 or more, probably. Book a call and we'll tell you straight.

How much does it cost?

It depends on what you need and, for homeowners, on your trade and the size of the job. You'll get a price in writing before you pay anything.

Tell us where the work is going missing.

A quick call to work out what you need, if anything. If it's not us, we'll point you in the right direction.

Book a quick call

About 20 minutes. Phone or video.

About 20 minutes
Phone or video

Book a quick call