How we work

What happens after you book.

No surprises. Here's every step, from the first call to the monthly numbers.

01The programme

Every step, on one sheet

The times shown are the ones written into the steps below. Everything else is not to scale.

Step

  1. The first callAbout 20 minutesPhase: Before you agree.
  2. What we would do, in writingAfter the callPhase: Before you agree.
  3. Setup callAbout 90 minutes of your timePhase: Setup.
  4. Build and testWith a test enquiry, start to finishPhase: Setup.
  5. Go liveA clear list of what goes live and whenPhase: The first month.
  6. Weekly updateEvery weekPhase: The first month.
  7. Monthly numbers callEvery month afterPhase: Every month after.
  • You agree. Nothing is charged before this line.
  • Nothing goes live before this line.
Fig. 01The programmeNot to scale

02Before you agree

  1. 01

    The first call

    About 20 minutes

    What work you want more of, where you work, where jobs are going missing, and whether we're the right fit. If we're not, we'll say so.

  2. 02

    What we would do, in writing

    After the call

    A short proposal with what we'd build or run, what it costs and what you'd need to do. Nothing is charged until you agree.

What we would do, in writing

Proposal

For: Your business name

Sample

What we would build or run

  • Homeowners, checked first
  • Ads, run for you
  • Answer every enquiry
  • Win the quote
  • Websites and systems

What you would need to do

  • Take one setup call
  • Answer the homeowners we send within the hour
  • Turn up to the monthly numbers call

What it costs

In writing, before you pay

Nothing is charged until you agree.Agreed

Sheet
Proposal
For
Your business name
Trade
Fencing and decking
Sent
After the call
Fig. 02What we would do, in writingNo amounts on this site

03Once you agree

  1. 03

    The setup

    About 90 minutes of your time

    One setup call with you. We build and test everything, including a test enquiry from start to finish, before anything goes live.

  2. 04

    The first month

    Weekly updates

    A clear list of what goes live and when, and a weekly update so you always know where it stands.

  3. 05

    Every month after

    A numbers call

    Enquiries, bookings, quotes and wins. What's working, what we're changing.

04Stopping

  1. 06

    If you want to stop

    No lock-in

    Tell us and we'll hand over everything that's yours.

If you want to stop

Handover

Handed back to: Your business name

Sample

Everything that's yours

  • Your brand
  • Your ad account
  • Your enquiries
  • Your customers

Anything we build for you runs under your name.

CONFIRM THE FULL HANDOVER LIST: WHAT COUNTS AS YOURS

No long contracts.Handed over

Sheet
Handover
To
Your business name
Lock-in
None
Fig. 03The handover sheetEverything that's yours

05Questions

Questions we get asked

What is PreBuild Systems?

We find homeowners for builders, trades and home services. We run the ads, ring every homeowner who enquires and send each one to a single business. We also answer enquiries and follow up quotes for businesses that want it. PreBuild Systems is the construction and trades arm of CentriWeb.

Are you a marketing agency?

Yes, in the way that matters to you: we get homeowners in front of you. Two things are different. We ring every homeowner before you do, and each one goes to one business only. And because most work goes missing after the enquiry arrives, we can also do the reply, the questions and the quote follow-up for you.

Is PreBuild the same company as CentriWeb?

PreBuild Systems is part of CentriWeb. Same team, focused on builders, trades and home services.

Do I have to sign a long contract?

No. There's no lock-in on anything we do.

Do you work with my trade?

If you quote homeowners directly and the jobs are worth $5,000 or more, probably. Book a call and we'll tell you straight.

How much does it cost?

It depends on what you need and, for homeowners, on your trade and the size of the job. You'll get a price in writing before you pay anything.

Where are you based? Do you work in my area?

We work with businesses across Australia and New Zealand, and we are opening in the United States. The team works remotely; calls are by phone or video.

CONFIRM LOCATION ANSWER (D8)

How soon will I see results?

We won't promise a date we can't keep. It depends on your area, your trade and what we're fixing. We'll tell you what to expect on the call, and you'll see the numbers every month.

Will my customers know you are involved?

Anything we build for your business runs under your name. Homeowners we find and check for you are introduced as a local business that can quote the job.

Are the homeowners shared with other businesses?

No. Each homeowner goes to one business. They might ring around themselves, as anyone would, but we never sell them to anyone else.

What do I need to do?

Answer the homeowners we send within the hour, take one setup call, and turn up to the monthly numbers call.

Can I pause?

Yes. If you get flat out, tell us and we'll pause. There's no sense sending you people you haven't got time to ring.

Tell us where the work is going missing.

A quick call to work out what you need, if anything. If it's not us, we'll point you in the right direction.

Book a quick call

About 20 minutes. Phone or video.

About 20 minutes
Phone or video

Book a quick call